Legal notice
Seller
Kurashiba Inc.
Representative
Makoto Samejima
Address
4-18-1 Hachiman, Aoba-ku, Sendai, Miyagi 980-0871, Japan
Phone
090-1799-6149
contact@kurashiba.jp
Support Hours
Weekdays 10:00–16:00 (JST) | Closed on weekends and public holidays
Product Prices
All prices are in Japanese Yen and include consumption tax (tax-inclusive).
Shipping Fees
Domestic Shipping (Japan)
【Yamato Transport】Flat rate ¥700 nationwide. Tracking available. Free shipping on orders of ¥5,000 or more.
International Shipping
【EMS】Reliable international shipping with tracking and damage compensation. Rates vary by destination.
Additional Charges
For custom (commission) orders, the canvas size may be adjusted after order confirmation by mutual agreement. If applicable, the difference will be invoiced with your consent.
Delivery Time
Delivery times vary by item, but most orders ship within approximately 1–2 weeks of order confirmation. For urgent orders, please contact us. International orders may take additional time.
Payment Methods & Timing
Accepted Payment Methods
Credit card (VISA, Mastercard, American Express, Discover, JCB), PayPal, Rakuten Pay, PayPay, Apple Pay, Convenience store payment (FamilyMart, Lawson, 7-Eleven, Ministop, Daily Yamazaki), Paidy (Pay Later), Alipay, Bank transfer
Payment Timing
Credit card / PayPal / Online payment: Payment is confirmed at the time of order.
Convenience store / Paidy: Please pay by the deadline specified in the instructions sent after ordering.
Bank transfer: Please transfer within 7 days of ordering. Production and shipping begin after payment is confirmed.
Returns
We generally do not accept returns or exchanges unless the item is defective.
